Certified NLP Practitioner · For trainers and coaches
Struggling to connect in training or coaching?
Practise building rapport, asking clearer questions and exploring another perspective when a conversation gets stuck. This five-day Neuro-Linguistic Programming (NLP) Practitioner programme for trainers and coaches uses guided exercises and debriefs in Kuala Lumpur.
Available as a standalone course. You do not need to join the Academy.
What you’ll practise
Lead a different conversation.
Practise rapport, questioning, reframing and state management through guided exercises and debriefs.
Watch a participant’s reflection →Inside an earlier NLP classroom.
Participants take part in classroom exercises, observe guided demonstrations and join group activities. These excerpts show an earlier programme led by Soo Hoo.
Programme overview
What this programme covers.
The programme outline presents Neuro-Linguistic Programming (NLP) as a way to study patterns in thought, language and behaviour. Participants examine their own patterns and practise ways to communicate with greater awareness and flexibility.
Delivery is interactive and experiential. Concepts are explored through exercises, discussion, activities and debriefs linked to situations participants face at work and in daily life.
Programme objectives
By the end of the programme, participants will be able to:
- 01
Design well-formed outcomes and plan clear action steps.
- 02
Build rapport and trust across different communication styles.
- 03
Use calibration, body language and Meta Program concepts to understand behaviour.
- 04
Manage emotions and resource states through anchoring and related practices.
- 05
Use questioning, framing, reframing and perceptual positions to explore problems and conflict.
Five-day programme outline
What the programme includes.
The programme follows the topics and named activities in the five-day NLP Basic Practitioner Certification outline.
- Foundation
What is NLP?
- Understanding NLP
- NLP and neuroscience
- The history of NLP
- Understanding the mind
- Day 1
Success Mastery
- Mindset of success
- Outcome thinking and well-formed outcomes
- SMARTER goals
- Goal Achieving activity
- Ultimate Breakthrough and glasswalking
- Day 2
Communication Mastery
- Calibration
- Building rapport
- Meta Programs
- Body language
- Eye Assessing Cue activity
- The Rapport Dance
- Day 3
Self Mastery
- Emotional mastery
- State management
- Anchoring
- Movie of the Mind
- Resource Anchor activity
- Remaking Your Movie
- Day 4
Influence Mastery
- Meta Model questioning
- Meta Stating
- Framing, reframing and deframing
- The SCORE Dance
- Power of Frames
- Day 5
Coaching Mastery
- Conflict resolution
- Parts integration
- Hypnosis inductions
- Understanding timecoding
- Perceptual Positions
- Trance and Time Code
How participants learn
Practice, feedback and application.
Group exercises, discussion and experiential activities are used throughout the five days.
Each major activity is debriefed so participants can connect the learning to real situations.
Participant evidence
Hear from a past NLP participant.
Evelyn Ch’ng’s NLP experience.
71-second personal reflection, with English subtitles in the video.
Read a summary of Evelyn’s reflection
Evelyn describes completing NLP Practitioner certification with Soo Hoo. She explains how an exercise helped her bring together her interests in fashion entrepreneurship and personal branding, and approach them with more confidence. She recommends the course to people interested in learning techniques to use for themselves or their students.
Evelyn describes her own experience of an earlier NLP programme. Her account does not guarantee the same outcome for every participant.
“The entire session was practical and allowed one to learn at their own pace.”
Dr. Dhena Doraisamy, reflecting on completing NLP Practitioner certification with Soo Hoo
This is one participant’s reflection on an earlier NLP Practitioner pathway led by Soo Hoo. It does not guarantee the same outcome for every participant.
Who it is for
Check whether this programme fits your needs.
- Trainers and coaches who want to practise rapport, questioning, reframing and state management in their work.
- High-potential executives, managers and leaders.
- Sales, marketing and other client-facing professionals.
- Business owners who want stronger communication skills.
Your questions
Before you enquire.
How can I build rapport and ask better coaching questions?
Practise listening to how someone describes a situation, asking questions that clarify their meaning and exploring another perspective. The five-day Neuro-Linguistic Programming (NLP) Practitioner programme in Kuala Lumpur includes rapport, questioning and reframing through guided exercises and debriefs. See the programme topics.
What can I practise when a training or coaching conversation gets stuck?
The programme includes questioning, reframing and state management: ways to examine how you communicate and respond during a conversation. You practise through guided activities and discussion. Watch the classroom preview and read the participant reflections below for examples from earlier programmes.
What does NLP mean in this course?
NLP means Neuro-Linguistic Programming here. The course covers NLP foundations, communication, self, influence and coaching mastery through exercises, discussion and guided experiential activities. Participation requirements, safety arrangements and assessment standards are confirmed in writing before enrolment.
Can I take this programme without joining the Academy?
Yes. This programme is available as a standalone course, with its own fee and entry requirements. The five core programmes are also included in the Academy fee. See standalone enrolment details, or explore the full Academy.
Where is the programme held, and what are the daily hours?
The programme is delivered in person in Kuala Lumpur, Malaysia, from 9am to 5pm daily (UTC+8). View the 2027 programme calendar and confirm your selected intake, exact venue and written offer with the team before paying.
Standalone enrolment
Take this programme on its own.
You do not need to join the Academy. Ask for the next available dates, venue, payment schedule and written enrolment terms before you pay.
Programme investment
USD $1,498
or MYR 6,366.50
Pay in USD or MYR at the fixed rate of USD 1 = MYR 4.25. Fees include tax and all card-instalment interest and processing charges.
Offers may change for each intake. Before you pay, you will receive a written offer. It will confirm the dates, venue, final fee, instalment options, eligibility and expiry date. It will also list any included learning resources and follow-up support.
Optional 2027 Academy cohort
Considering a full year of trainer development?
The NLP programme lets you experience the teaching and practice before deciding whether to explore the full Academy. Use the separate Academy interview to discuss your training experience, development goals and readiness for the year’s commitment.
Bridge-Maker Academy includes all five core programmes, monthly Ask Me Anything sessions, senior and peer mentoring, shared tools and agreed administrative and accounting support.
Academy admission is separate and requires HRD Corp TTT certification and an interview. It develops trainers still building their own framework and practice, with potential entry into the Abundant Impact team. Enrolment does not guarantee team membership or ELITE status. See how Academy, ELITE and Abundant Impact relate.
Explore the 2027 Academy interviewBooking for yourself as an in-house practitioner or for a company? Explore individual and company development options.