Trainer development · Kuala Lumpur
How to turn your expertise into a workshop
Start with what participants must be able to do, then connect your explanations, practice and evaluation to that task.
Choose one audience and one task.
A topic such as “communication” is too broad to organise a useful workshop. Name the people attending, the situation they face and the action they need to practise. Ask a potential buyer what currently happens, what should happen instead and what evidence would show a difference. Check whether missing skills are the problem; unclear responsibilities or a broken process may need another solution.
Write a learning objective with an observable action. “Understand handovers” leaves the outcome unclear. “Give a handover that names the issue, next action and owner” tells you what participants need to demonstrate.
Build the sequence around practice.
- Show an example of the task and explain the decisions behind it.
- Give participants a situation in which they can try the task themselves.
- Ask them to examine what worked, what was missed and what they would change.
- Let them try again with a different situation.
- Evaluate the same action named in the objective, rather than relying only on a satisfaction question.
Prepare activity instructions, materials, room requirements and timing alongside the lesson plan. A slide deck supports this sequence; the deck alone does not describe the whole workshop.
Worked example: a clear handover.
Illustrative editorial example, not a participant result or an additional MWS curriculum module.
Audience: new team supervisors. Task: hand over an unresolved customer issue to the next shift.
Give pairs a fictional case containing an issue, an agreed next action and a responsible person. One person gives the handover; the other records what they heard. Compare the record with the case. Debrief the omissions, then repeat with a new case. Evaluate whether the listener can identify all three elements without having to guess.
Check the design before selling it.
Can a buyer see the workplace problem, intended learning and practice involved? Can another trainer follow your activity instructions? Can you explain how you will check the learning? If those answers are unclear, revise the plan before adding more slides.
The three-day MWS Licensed Trainer workshop design course covers learning needs, objectives, lesson planning, delivery and participant evaluation. The standalone fee includes the MWS trainer licence; it is not HRD Corp TTT certification.
Put the next step into practice.
Programme references: the linked course page contains the published outline, practical work and enrolment details. Examples on this page are editorial illustrations, not additional promised curriculum.